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  • Writer's pictureRafael Benz

From Business Intelligence to Management System Intelligence (MSI)

Why Business Intelligence has never been an independent field and how digitalization has transformed the way information flows.

Business intelligence (BI) has its roots in the early days of computing, when data was first being used to gain insights into business performance. Early BI systems were primarily focused on reporting, providing managers with the information they needed to make informed decisions. Over time, BI has evolved to encompass a wide range of tools and technologies for collecting, storing, and analyzing data.

One of the key drivers of this evolution has been the growth of data visualization, which has made it possible to present complex data in a way that is easy to understand and act upon. The Lean methodology, which emphasizes minimizing waste and maximizing value, has also had a significant impact on BI. In the context of Lean, the concept of the visual factory refers to the use of visual management techniques to provide real-time visibility into production processes and performance. This includes the use of KPIs and dashboards, which provide real-time visibility into critical business metrics, allowing organizations to identify areas for improvement and track their progress over time.

The rise of digitalization has transformed business intelligence, making it possible to collect and analyze vast amounts of data in real-time. This has created new opportunities for organizations to gain insights into their operations and improve their performance. Today, the use of smart software architecture has made it possible to simplify data flows, making it easier for organizations to manage and analyze their data.

Another key trend in business intelligence is the use of algorithms from the field of artificial intelligence (AI) in process design. These algorithms can help organizations optimize their processes and make better use of their data. This shift has also made it possible for organizations to focus more on the needs of their employees and customers, as technology has become easier to engage with and more accessible.

In conclusion, business intelligence has come a long way since its early days, evolving from simple reporting tools to sophisticated data analysis systems. The development of business intelligence is closely tied to the evolution of MSI, as both fields seek to help organizations optimize their performance and make better use of data. Today, business intelligence is an essential component of MSI, providing organizations with the information and insights they need to make informed decisions and achieve their goals.


Published by Benz Consulting, written by Rafael Benz and GPT chat.


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